Testimonials

Read what our customers have to say about building their dream home with Bentley Homes.

K. Thirnan
Tarneit

Building a house is one of the big projects in anybody’s life. When i thought of building a new home, all I was advised is that dealing with builders will be a nightmare. After dealing with Bentley Homes, I am now advising them it is a pleasant and wonderful journey all the way. Grace, I myself worked in a customer service environment and I wasn’t good as you. You were pleasant and courteous all the way. I had issues with the bank with late payments at each stage, you understood us. If we didn’t have your support and patience when we dealt with the bank, it could have been a tough road. I sincerely thank you for this and Roshan. Your weekly updates were prompt and kept us informed. Alex my building supervisor, was flexible with his appointments to meet us. He showed professionalism and solved issues as they arose. During final weeks he worked hard to finish it for us quickly. I sincerely thank all working in Bentley Homes for giving us a good ride with our new home. Special thanks to our point of contacts Grace, Roshan and Alex

The dream began with our visit to your display home at Riverdale. The impressive marketing skills and approachability of the Sales Consultant helped us to begin the journey with Bentley Homes. Today we feel that choosing Bentley homes as our builder was one of the best decisions we have made. Our special thanks to one of the Director’s for working out alterations in the plan that catered to our need and budget. The support and coordination extended to us by our Customer Service Administrator is commendable. We would also like to thank the services rendered by Site Supervisor, the walkthrough with the Director, who helped us by pointing out several items for correction, maintenance work by the Maintenance Manager and his contractor. We really appreciate your wonderful team. We are happy to recommend you as a preferred builder to our friends, and hope you continue to deliver the same standard of service. We wish Bentley Homes the very best.

L. Zachariah
Mernda

B. Thompson
Doreen

Mr Thompson has asked me to relay his “thanks” and “great appreciation” for the continued high level of customer service and support he has received from Bentley Homes Management and Staff. Mr Thompson has been in the hospitality business for over 30 years and has had countless dealings with businesses, builders and the general public and has not come across such a high level of customer service and follow-up in a very long time.During Mr Thompson’s recent dealings directly with Bentley Homes and Brad (in particular), he has received exceptional customer service, support and prompt resolutions to his problems. Mr Thompson is a very happy client indeed and without any hesitation will highly recommend Bentley Homes to any prospective buyers he has the liberty of having discussions with. Thank you All for your due diligence and high work ethic, it is greatly appreciated and noted. Sincere regards, Anastasia …. On behalf of B. Thompson

We would just like to thank you for all of your help in achieving that handover. I know it was a bit stressful and we really appreciate that your team at Bentley Homes got it all done for us. We are extremely happy with the final result of the house. The workmanship is at a very high standard and the finished result is amazing. Please pass on our praise to all trades involved. We are going to love living in the Laguna. It is a great design and our kids also love it which is very important to us. Thanks again for a job well done.

A.Wilson
Doreen

W. Ellard
Doreen

Just a short note to thank you all for your assistance with regards to the construction of my new home in Doreen. Your assistance at the colour selection etc was greatly appreciated and the colours have worked well in the finished product. I would appreciate you passing on my thanks to Brad for his efforts in the construction of this home to produce the finished product it is. Also, thanks to others that have contributed to the construction of this home. I have found the Bentley Homes staff that I have had dealings with to be very good to deal with, professional and friendly. I would appreciate you passing this note to the management area of Bentley Homes. Much appreciated.

We just wanted to say how much we appreciated everything you did for us during the purchasing and finalising of our new home. We both found you so lovely and helpful never making us feel uncomfortable or to ever be a hassle. You were always on the ball and would get straight back to us with any queries or answers without fail. You really made the whole experience so much easier for us, as it was our first time to build a home and it was exciting but quite scary at the same time. You always had such a friendly warm way of making us feel welcome and that nothing was or would be a problem. Thank you so much again

J. Rogers
Hazeldene