K. Thirugnan – Tarneit

Building a house is one of the big projects in anybody’s life. When i thought of building a new home, all I was advised is that dealing with builders will be a nightmare. After dealing with Bentley Homes, I am now advising them it is a pleasant and wonderful journey all the way. Grace, I myself worked in a customer service environment and I wasn’t good as you. You were pleasant and courteous all the way. I had issues with the bank with late payments at each stage, you understood us. If we didn’t have your support and patience when we dealt with the bank, it could have been a tough road. I sincerely thank you for this and Roshan. Your weekly updates were prompt and kept us informed. Alex my building supervisor, was flexible with his appointments to meet us. He showed professionalism and solved issues as they arose. During final weeks he worked hard to finish it for us quickly. I sincerely thank all working in Bentley Homes for giving us a good ride with our new home. Special thanks to our point of contacts – Grace, Roshan and Alex.