As a Bentley Homes Contractor you and any of your workers will be representing our company and are required to work responsibly and professionally at all times. Below are requirements that must be maintained:
Your conduct on site needs to be professional at all times, Swearing, Yelling, Aggressive Behaviour & Loud Music can be offensive to neighbours and will not be tolerated. We expect respectful conduct at all times.
Contractors are asked to be considerate of their communication with clients at all times. Expressing concerns or pointing out defects to a client may seem the right thing to do at the time but these actions can be very damaging to the Builder – Client relationship. Any Negative Personal Opinions or Concerns that you have or have been raised by the client should not be discussed with the client. We ask that these be referred to the designated Site Supervisor to handle as we see appropriate.
All works that you accept to undertake shall be competently performed at the request of the designated Bentley Homes designated Site Supervisor. Any delays should be quickly communicated to the site supervisor and once works begin it is our expectation that you will continue through to completion of that component or as instructed otherwise.
All work performed on site shall be to the approval of the designated Bentley Homes Site Supervisor or Construction Manager and shall be at least compliant with the Victorian Building Authority (VBA) “Standards & Tolerances Guide 2015”. It is expected that a trade or contractor will return to complete or rectify any incomplete or defective work even if that the contractor has been paid for the work.
There is an expectation that all Tradespeople / Contractors have a sound understanding of regulations regarding the work they are performing. Tradespeople / Contractors have a responsibility to ensure their work is compliant with all relevant Regulations, Codes and Standards.
Bentley Homes endeavours to pay contractor & trade invoices on the Thursday after the invoice is approved or works are deemed to be complete, whichever is later. We do not encourage sending the invoice direct to Site Supervisors as there is a greater chance they will be overlooked and not paid!
Bentley Homes endeavours to pay contractor & trade invoices on the Tuesday after the invoice is received or works are deemed complete, whichever is the later – restrictions on daily bank payments can delay these slightly especially at the end of the month.
(In the event an invoice is not paid within this timeframe we ask you to follow up Bentley Homes to ensure we have received the invoice as it may have been overlooked or the work may be seen as incomplete)
Any concerns over purchase order rates for work should be raised prior to undertaking the works. These concerns should be bought to the attention of the designated Site Supervisor or directed to the Bentley Homes Office.